/* Command-center side of the unit chat (/nachrichten) + the Lagebild
   help-request banner. Tokens only; logical properties for RTL parity. */

/* ── /nachrichten console ──────────────────────────────────────────────── */

.ms-cc-messages {
    display: grid;
    grid-template-columns: 320px 1fr;
    height: calc(100dvh - var(--ms-topbar-h, 56px) - var(--ms-statusbar-h, 28px));
    background: var(--ms-bg);
    color: var(--ms-text);
}

@media (max-width: 760px) {
    .ms-cc-messages {
        grid-template-columns: 1fr;
    }

    .ms-cc-messages:has(.ms-cc-conversation-head) .ms-cc-channels {
        display: none;
    }
}

.ms-cc-channels {
    border-inline-end: 1px solid var(--ms-panel-border);
    overflow-y: auto;
    display: flex;
    flex-direction: column;
}

.ms-cc-channels-head {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 14px;
    border-block-end: 1px solid var(--ms-panel-border);
}

.ms-cc-channels-head h1 {
    font-size: 1rem;
    margin: 0;
}

.ms-cc-channels-count {
    color: var(--ms-text-mute);
    font-size: 0.8rem;
}

.ms-cc-channel {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 12px 14px;
    background: transparent;
    border: none;
    border-block-end: 1px solid var(--ms-panel-border);
    color: var(--ms-text);
    text-align: start;
    cursor: var(--ms-cursor-pointer, pointer);
}

.ms-cc-channel:hover {
    background: var(--ms-bg2);
}

.ms-cc-channel.active {
    background: color-mix(in srgb, var(--ms-accent) 12%, var(--ms-bg2));
    box-shadow: inset 3px 0 0 var(--ms-accent);
}

.ms-cc-channel-dot {
    width: 9px;
    height: 9px;
    border-radius: 50%;
    background: var(--ms-text-mute);
    flex-shrink: 0;
}

.ms-cc-channel-dot.online {
    background: var(--ms-ok);
    box-shadow: 0 0 6px var(--ms-ok);
}

.ms-cc-channel-main {
    flex: 1;
    min-width: 0;
    display: flex;
    flex-direction: column;
}

.ms-cc-channel-name {
    font-weight: 600;
    font-size: 0.9rem;
}

.ms-cc-channel-last {
    color: var(--ms-text-dim);
    font-size: 0.78rem;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

.ms-cc-channel-side {
    display: flex;
    flex-direction: column;
    align-items: flex-end;
    gap: 4px;
    flex-shrink: 0;
}

.ms-cc-channel-time {
    color: var(--ms-text-mute);
    font-size: 0.7rem;
    font-family: var(--ms-font-mono);
}

.ms-cc-conversation {
    display: flex;
    flex-direction: column;
    min-height: 0;
    padding-inline: 14px;
}

.ms-cc-conversation-empty {
    margin: auto;
}

.ms-cc-conversation-head {
    padding-block: 12px;
    border-block-end: 1px solid var(--ms-panel-border);
}

/* ── Lagebild help-request banner ──────────────────────────────────────── */

.ms-help-banner {
    position: absolute;
    inset-block-start: 56px;
    inset-inline-start: 50%;
    translate: -50% 0;
    z-index: var(--z-banner); /* was 30 */
    display: flex;
    align-items: center;
    gap: 10px;
    max-width: min(92%, 860px);
    background: color-mix(in srgb, var(--ms-alert) 18%, var(--ms-panel));
    border: 1px solid var(--ms-alert);
    border-radius: 12px;
    padding: 8px 14px;
    box-shadow: 0 6px 24px rgba(0, 0, 0, 0.5);
    animation: ms-help-banner-pulse 2s ease-in-out infinite;
}

[dir="rtl"] .ms-help-banner {
    translate: 50% 0;
}

@keyframes ms-help-banner-pulse {
    0%, 100% { border-color: var(--ms-alert); }
    50% { border-color: color-mix(in srgb, var(--ms-alert) 40%, transparent); }
}

.ms-help-banner-icon {
    font-size: 1.2rem;
}

.ms-help-banner-title {
    font-weight: 800;
    color: var(--ms-alert);
    white-space: nowrap;
}

.ms-help-banner-items {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    gap: 8px;
    min-width: 0;
}

.ms-help-banner-item {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    background: var(--ms-bg2);
    border: 1px solid var(--ms-panel-border);
    border-radius: 999px;
    padding: 4px 10px;
    font-size: 0.8rem;
}

.ms-help-banner-item.acked {
    opacity: 0.7;
}

.ms-help-banner-reason {
    color: var(--ms-text-dim);
    max-width: 180px;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

.ms-help-banner-time {
    color: var(--ms-text-mute);
    font-family: var(--ms-font-mono);
    font-size: 0.7rem;
}

.ms-help-banner-btn {
    border: 1px solid var(--ms-panel-border);
    background: var(--ms-panel);
    color: var(--ms-text);
    border-radius: 999px;
    font-size: 0.72rem;
    padding: 2px 9px;
    cursor: var(--ms-cursor-pointer, pointer);
}

.ms-help-banner-btn.ack {
    border-color: var(--ms-warn);
    color: var(--ms-warn);
}

.ms-help-banner-btn.resolve {
    border-color: var(--ms-ok);
    color: var(--ms-ok);
}

.ms-help-banner-more {
    color: var(--ms-text-dim);
    font-size: 0.8rem;
}

/* ── Operator avatars in the CC inbox (avatars 2026-06-12) ── */

.ms-cc-channel-id {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    flex: 0 0 auto;
}
.ms-cc-channel-avatar {
    width: 28px;
    height: 28px;
    border-radius: 50%;
    object-fit: cover;
    border: 1px solid var(--ms-panel-border);
}
.ms-unit-msg-avatar {
    width: 18px;
    height: 18px;
    border-radius: 50%;
    object-fit: cover;
    vertical-align: -4px;
    margin-inline-end: 6px;
    border: 1px solid var(--ms-panel-border);
}

/* ── CC chat: photo attach + lightbox (#cc-unit) ── */
.ms-cc-attach-btn {
    display: flex;
    align-items: center;
    justify-content: center;
    width: 40px;
    min-width: 40px;
    border: 1px solid var(--ms-panel-border);
    border-radius: 8px;
    cursor: pointer;
    font-size: 16px;
    color: var(--ms-text-dim);
}
.ms-cc-attach-btn:hover { color: var(--ms-accent); border-color: var(--ms-accent); }
.ms-cc-attach-btn input[type="file"] { display: none; }

.ms-unit-msg-photo { cursor: zoom-in; }

.ms-cc-lightbox {
    position: fixed;
    inset: 0;
    z-index: 200;
    background: rgba(0, 0, 0, 0.85);
    display: flex;
    align-items: center;
    justify-content: center;
    cursor: zoom-out;
}
.ms-cc-lightbox img {
    max-width: 92vw;
    max-height: 92vh;
    border-radius: 8px;
    box-shadow: 0 8px 40px rgba(0, 0, 0, 0.6);
}
.ms-cc-lightbox-close {
    position: absolute;
    top: 16px;
    inset-inline-end: 16px;
    width: 40px;
    height: 40px;
    border-radius: 50%;
    border: 1px solid var(--ms-panel-border);
    background: var(--ms-panel);
    color: var(--ms-text);
    font-size: 16px;
    cursor: pointer;
}

/* ── Gruppierte Inbox (Tarek 2026-07-18) ─────────────────────────────────
   Jeder Sender = ausklappbare Zeile (Name · N Nachrichten · Zeit · Badge);
   expandiert zeigt sie die Nachrichten chronologisch inline. */
.ms-cc-inbox-tools {
    display: flex;
    flex-direction: column;
    gap: 6px;
    padding: 8px 10px;
    border-bottom: 1px solid var(--ms-panel-border);
}
.ms-cc-inbox-search { width: 100%; }
.ms-cc-inbox-filters { display: flex; gap: 4px; flex-wrap: wrap; }

.ms-cc-group { border-bottom: 1px solid var(--ms-panel-border); }
.ms-cc-group.active { box-shadow: inset 3px 0 0 var(--ms-accent); }
html[dir="rtl"] .ms-cc-group.active { box-shadow: inset -3px 0 0 var(--ms-accent); }
.ms-cc-group-head {
    display: flex;
    align-items: center;
    gap: 10px;
    width: 100%;
    padding: 9px 10px;
    background: transparent;
    border: 0;
    color: var(--ms-text);
    text-align: start;
    cursor: var(--ms-cursor-pointer);
}
.ms-cc-group-head:hover { background: var(--ms-panel-header); }
.ms-cc-group-count { color: var(--ms-text-dim); font-weight: 400; font-size: 11px; }
.ms-cc-attach-flag { font-size: 11px; opacity: 0.8; }
.ms-cc-group-chevron {
    color: var(--ms-text-mute);
    font-size: 11px;
    transition: transform 140ms ease;
}
.ms-cc-group-chevron.open { transform: rotate(180deg); }

.ms-cc-group-body {
    padding: 4px 12px 10px;
    background: color-mix(in srgb, var(--ms-panel) 60%, transparent);
    display: flex;
    flex-direction: column;
    gap: 4px;
}
.ms-cc-group-msg {
    display: flex;
    align-items: baseline;
    gap: 8px;
    font-size: 12px;
    padding: 3px 6px;
    border-radius: 5px;
}
.ms-cc-group-msg.unread {
    background: color-mix(in srgb, var(--ms-accent) 10%, transparent);
}
.ms-cc-group-msg-time {
    flex: 0 0 auto;
    color: var(--ms-text-mute);
    font-family: var(--ms-font-mono);
    font-size: 10px;
    direction: ltr;
}
.ms-cc-group-msg-text {
    flex: 1 1 auto;
    min-width: 0;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
    color: var(--ms-text);
}
.ms-cc-group-msg-new {
    flex: 0 0 auto;
    padding: 0 6px;
    border-radius: 999px;
    background: var(--ms-accent);
    color: var(--ms-bg);
    font-size: 10px;
    font-weight: 700;
}
.ms-cc-group-open { align-self: flex-start; margin-top: 4px; }